HIGHLIGHTS
- MoneyGram is still not working after September 20, and has faced network outage imapcting connectivity to numerous systems.
- After about 3 days of the serious matter, the company released a statement on a social media channel, mentioning to solve the issue soon.
- Unless there is any official announcement from the comapny about patches you can try checking for website staus, update applicationsand clear cache.
MoneyGram is a global financial service that allows users to transfer and receive domestic and international payments.
Since 1998, this private company in the US has been one of the most reliable and trusted apps among its users.
MoneyGram has not been working for the last few days, raising dissatisfaction and worries among its investors and service users.
Why Is MoneyGram Not Working
The application was down for over 48 hours, and the company did not respond. This action raised concerns about the cause of the issue.
Before any official announcement regarding the issue causes and fixes, we might assume several reasons for MoneyGram not working, such as:
- Server or Website Issues: The official website might be out of service due to maintenance, and you can check social media for any updates.
- DNS Problem: DNS can also sometimes obstruct the browser from locating the server.
- Application Glitches: Software bugs, outdated versions, or device compatibility might have caused the problem.
Troubleshoot The Issue Until Any Official Response Is Out
The company made its statement about the issue clear, stating that MoneyGram is experiencing a network outage.
MoneyGram’s statement hasn’t convinced everyone yet. Still, people cannot digest that a global financial company could face technical issues for a long time.
After 3 days, people encounter the same problem with its application and website. The company hasn’t come up with a solution yet.
Until the latest update arrives on your applications, you can try the following troubleshooting;
Check And Use the Service Status Websites Of MoneyGram
MoneyGram may publish any announcement regarding its service upgrade on its social media channels.
You can check a third-party website for a real-time update on MoneyGram’s service status to ensure the problem isn’t with you alone.
Clear Browse Cache And Update Application If MoneyGram Is Not Working
While you use it on the website, you can clear the cache and cookies from your browser’s settings.
If you are using the app version, you can check for an application update and install the latest version.
Even after uninstalling the app, restarting the system, or reaching out to customer service, which doesn’t seem to work, the best approach is to wait for another official response or the upcoming patch.
