Disney Dreamlight Valley is an adventure game with quests and exploration and is available on multiple platforms, including Switch, Xbox, PlayStation, and PC.
Unfortunately, many players have reported facing the Disney Dreamlight Valley Freezing Problem on their Xbox consoles.
This article will discuss the cause of the Freezing Problem and the fixes to this problem.
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Why Is Disney Dreamlight Valley Freezing On Xbox?
Disney Dreamlight Valley is a simulator genre game with lots of adventures.
Gameloft developed it with an animation similar to Disney.
Furthermore, it consists of plenty of characters from Disney World.
In addition, this game allows you to create your character and explore different places to complete quests.
However, many users encounter issues like freezing and crashing during conversations with characters in the game.
- Xbox console Overheating
- Unstable Wi-Fi connection
- Bad Update or Corrupted File
- The game is not installed correctly
Furthermore, this issue can be caused due to server crashes.
Fix Disney Dreamlight Valley Freezing Problem On Xbox
Disney Dreamlight Valley faces many issues due to corrupted files or incomplete game installation.
You can report to the game’s customer service if you face a freezing problem.
However, you can try some fixes on your XBox to fix the freezing problem;
1. Update System Software
You can get a Disney Dreamlight Valley freezing problem if you don’t have the latest updates installed on your console.
Furthermore, you can always check and install the latest update on Xbox.
Here is the step on how you can check system updates on Xbox;
- Press the Xbox Button on your controller to open the guide.
- Head to Profile & system and choose Setting.
- Within there, you can see the Update console if any update is pending.
2. Restart Your Console To Clear Cache
The Xbox stores cache files to help you open apps faster.
However, these files can get corrupted and cause the game to freeze and crash.
Here are the steps that can solve this case;
- Open the Side menu by pressing the Xbox button on the console.
- Go to Settings and select Restart Console.
You can try power-cycling the system if this doesn’t solve the problem.
3. Reinstall The Game And Xbox Account
The Freezing or crash issues are prominent if the game installation is incomplete or corrupted.
To fix this, you must remove and reinstall the corrupted game.
Here is the step-by-step guide to reinstalling the Disney Dreamlight Valley game;
- Uninstall the game, and to do so, navigate to My Game and Apps on Main Menu.
- Select the Disney Dreamlight Valley and press the Menu button. Then, choose uninstall to remove the game.
- Remove the Xbox profile; you can do it by navigating to All Settings on Xbox and choosing Remove account.
- Then, choose the account with the problem and select remove.
- Now, redownload your profile by navigating to the Sign-in menu on the Home Screen.
- Finally, reinstall the uninstalled game.
- You can go to My Games and Apps. Within, navigate to the Ready to Install section.
- Choose the Disney Dreamlight Valley and download it again.
Furthermore, start the game to see whether the issue is solved.
In addition, while uninstalling the game, make sure to remove the saved or reserved data.
4. Check Your Network Connection
A bad network connection is also one of the causes of the Freezing problem in Xbox.
You can check the Xbox Live network connection by following these few steps;
- Open the side menu and navigate to Network Setting within the General Setting.
- Choose the Test network connection. The success of the connection test will connect you to Xbox Live.
This test determines issues on the network connection.
5. Fix the Overheating Issue
Another cause can be dust and dirt inside the console.
While this creates the overheating problem in Xbox or any other devices.
Therefore, make sure to clean the devices from time to time.
Additionally, the fixes are not guaranteed to solve the problem. However, it can reduce your lag, crashes or Freeze time.
You can report to the game developer about the freezing issue.
Furthermore, the issues can also be caused by bugs or glitches. Therefore, reporting to developers is the only thing players can do.
The Bottom Line
Disney Dreamlight Valley is a simulation game with tons of adventures and Disney characters.
Furthermore, players may also suffer issues like freezing and crashes while talking to the character.
Hopefully, the fixes will be able to help you solve this problem.