Spiderman 2, the long-awaited sequel to the 2018 hit, is here, exclusively for PlayStation 5.
With eager fans awaiting its release since the first game’s ending, some are encountering issues while trying to redeem their game codes.
In this article, we will discuss why the Spiderman 2 code is not working and how to fix it.
Table of Contents Show
Why Is Spiderman 2 Code Not Working?
Marvel’s Spiderman 2 is the sequel to the 2018 hit Marvel’s Spiderman game.
Developed by Insomniac Games, the game was released on October 20, 2023, exclusively on the PlayStation 5 console.
Fans have been eagerly waiting for the next adventure of Peter Parker since the cliffhanger ending of the first game.
Many players who pre-ordered special editions including game codes have started receiving their packages.
However, some users have reported issues with redeeming their Spiderman 2 game codes.
There can be several possible reasons why your Spiderman 2 game code may not be working:
1. Expired/Invalid Code
The codes printed on vouchers usually have an expiration date.
Ensure the code has not expired by checking the date mentioned on the voucher.
Sometimes incorrect or invalid codes are also printed which will not be redeemed.
2. Network/server Issues
On the release date, PlayStation servers may face heavy traffic which can cause network errors while redeeming codes.
Try redeeming after some time if you face such issues.
3. Code Already Redeemed
Check your purchase history on the PlayStation to see if the code shows redeemed already.
Someone else may have used the code if it was not properly secured.
4. Regional Restrictions
The codes are region-locked and will only work if your PlayStation account matches the code’s region.
Make sure your accounts are in the same region.
5. Pre-load Period Issues
According to Sony, you cannot redeem Spiderman 2 codes before the pre-load start date of October 20, 2023.
How to fix the Spiderman 2 code not working?
If the code fails to redeem, here are some things you can try:
1. Check Network Connectivity
Ensure your PlayStation has a proper connection to a stable internet connection before redeeming codes.
For a strong connection try using a cable; otherwise, contact the ISP if you have internet issues.
2. Refresh PlayStation Store
Close the PlayStation Store app completely and restart it before trying to redeem again.
You can also restart the PlayStation and relaunch the game.
3. Contact Retailer/Seller
For codes not working due to errors, contact the retailer you purchased the code from for support.
There have been numerous cases of scams in the gaming community before, so ensure to buy the codes only from trusted sources.
4. Contact PlayStation Support
You can also report the issue to PlayStation customer support via live chat or call.
They may be able to assist further or provide a replacement code.
5. Wait For Day One Patch
On release day, developers push day-one patches to fix any last-minute bugs.
The game codes may start working after the patch is live.
6. Try Redeeming On A Web Browser
Log into your PlayStation account online and try redeeming the code via store.playstation.com as an alternative.
You can also interchange the browser if one of them is not working.
The Bottom Line
Redeeming game codes is usually straightforward, but errors can occur for various reasons.
If the code included with your Spiderman 2 purchase is not working, don’t panic.
Carefully check the potential causes and try the troubleshooting steps.
You can also get in touch with support for faster resolution.
