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Character AI Broken – 5 Ways To Fix

Character AI is the most powerful tool that can be used to create realistic and engaging Characters and conversationally talk to them.

However, like any other AI tool, it can sometimes be broken or malfunction when using the Chatbot.

Character AI broken issues can be resolved by clearing the browser’s cache and cookies, disabling the Chrome extension, stabilizing the internet connection and server status and contacting the customer service team.

This article will explore why Character AI gets broken and some effective ways to resolve the issue.

Causes Of Character AI Broken

Character AI is a web application that allows users to create and interact with AI Characters.

However, sometimes user experience Character AI broken or not working correctly, which might be really frustrating.

Here are some possible reasons why Character AI broken issue arises.

  • Server Or Technical Issues: Sometimes, service may go down or experience difficulties due to server maintenance or other technical issues.
  • Bugs Or Corrupted Files: Browser bugs or corrupted cache can cause errors or glitches on this web app.
  • User Error: Sometimes, users make mistakes or misunderstand how to use Character AI.
  • Network Issues: Network errors such as instability or congestion can cause Character AI to break.
  • Compatibility Issue: Some devices or browsers may not support the features or functions of Character AI, which causes issues.
  • Security Issues: Some users may try to hack Character AI for various purposes such as spamming, stealing data etc. This can violate the privacy of this web app and causes issues.
  • Data Quality Issues: The quality and quantity of data used to train the neural language model can affect the accuracy and reliability of the responses.

How To Fix Character AI Broken?

Character AI broken issues might occur due to several causes, which may require different solutions to fix them.

There are some possible solutions to fix them, which are given below.

1. Check Server Status

Occasionally, Character AI may be down or undergoing maintenance which can affect the performance or cause Character AI to get stuck and generate incomplete responses.

This broken error happens due to high traffic; hence you must check the server status by visiting their official website or social media accounts such as Twitter, RedditDiscordFacebook, and Instagram.

Character AI current status
Check the server status of Character AI in Updownradar.

If the service is down, you can try accessing Character AI later when this issue resolves.

Continue reading to discover about the Character AI waiting room and why Character AI is in guest mode.

2. Clear Cache And Cookies

The corrupted browser’s cache files might create errors and slow the performance of various web apps such as Character AI.

Bugs or corrupted files can trigger Character AI to break. Therefore, you can try clearing your browser’s cache periodically.

Follow these steps to clear your browser’s cache memory or cookies below.

  1. First, launch Google Chrome and click the vertical ellipsis symbol () in the window’s top right corner.
  2. Now, from the drop-down menu, click the Settings option.
click three vertical dots settings
Go to the setting by clicking the ellipsis symbol.
  1. Select Privacy and Security > Clear Browsing Data.
select privacy and security clear browsing data
Select Clear the browsing data option under Privacy and Security.
  1. Choose the time range as All Time to delete everything in the Time Range drop-down option.
  2. Check the boxes for Cookies and other site data and Cached images and files here.
  3. Thereafter, click on the Clear Data option and wait some time to finish the process.

Now, you can refresh your browser and check if Character AI broken issue gets resolved.

clear cache and cookies
Choose a time range and check cookies, other site data, and cached images and files small box.

Alternatively, you can try re-logging your account with different browsers if the issues still persist.

3. Check Your Internet Connection

You must use a stable internet connection with minimal latency, packet loss, jitter and ping for the better performance of Character AI.

You can use Cloudflare to check the internet speed with a network quality score.

check internet connection stability with cloudfare
Checking the stability of the internet via Cloudflare.

You can try these methods to troubleshoot the slow or unsteady internet connection.

  1. Press the restart button on your router or modem, unplug the power supply, and then plug them back.
  2. You can upgrade your internet plan to improve wireless speed.
  3. Further, you can use a wired(ethernet) connection instead of WI-FI(Wireless Fidelity) or move nearer to your router device.

4. Disable Chrome Extensions

Some extensions or plug-ins may be incompatible with Character AI may cause the issue.

Follow these steps to disable such extensions or plug-ins.

  1. Open Google Chrome and click the extension icon in the top-right corner.
  2. Look for the extensions you want to remove and click the ellipsis buttons(⋮).
  3. Now select the Remove from Chrome option.
return Youtube dislike not working
Remove corrupted extensions from your browser.

Now, refresh your browser and check if Character AI broken issue gets resolved.

Alternatively, changing the DNS address can sometimes help resolve errors that may prevent you from accessing the web app.

5. Contact The Character AI Support Team

If none of these solutions help you, contact [email protected] via email for further assistance.

Alternatively, you can report this issue with the following steps:

  1. Go to the official Character AI website.
  2. Select Community > Report a Problem.
  3. Now, click Create Post with title and text(optional). You can report the issues by uploading an image of an issue.
Character AI broken
Report issues related to Character AI in an explanatory or visual format.

They may help you resolve the Character AI broken issues and provide more information.

Read and explore some possible causes and fixes of Character AI slow and failed to delete messages error.

The Bottom Line

It is important to note that character AI is still in an experimental phase and is not perfect.

There are times when it can break down, get stuck or stops working, but the developers are working hard to improve it

I hope this article has given you some insights on fixing broken Character AI or damaged AI characters.

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