The beta version of Character AI shows a “failed to delete messages” error when users try to delete previous conversations.
However, you can fix the issue by clearing the cache and cookies, using a stable internet and starting a new conversation with the Characters.
Continue reading to learn why Character AI shows the “failed to delete message” error and how to fix the issue.
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What Is Character AI?
Character AI is a Chatbot web application that allows users to create, deploy and chat with the Characters.
It uses the GPT architecture and Neural Language Model to provide a user-friendly conversation with the Characters.
Furthermore, it is an AGI (Artificial General Intelligence) Company that allows us to create custom AI Characters using creation tools.
Causes Of Failed To Delete Messages In Character AI
Many users have been facing problems deleting messages in the Character AI recently.
You might also run into a “failed to delete messages” error while deleting conversations in Character AI.
Furthermore, along with the failed deleting messages error, you might also get the following errors.
- The frequent appearance of “Internal server error 500“
- Unable to view saved chats
- Freezes while generating a response
- New messages can be deleted, while old messages can’t
Users might encounter these errors in Character AI due to several reasons. Here are some of them;
1. Server Down Or Under Maintenance
If the servers of the CharacterAI are down momentarily, you might run into this error.
Furthermore, some features might be undergoing Maintenance; in that instance, you might be unable to delete messages in Character AI.
2. Slow Internet Connection
One of the common reasons for errors in any web application is having a slow internet connection.
You might get a “failed to delete messages” error if your internet has lower bandwidth than usual.
3. Users Overload
CharacterAI is gradually becoming popular, and many new users are using this web application to create and chat with Characters.
If many users try to access Character AI and a specific Character simultaneously, they might face these errors.
4. Cache And Cookies
Character AI constantly upgrades features and functionalities with new Characters and creation tools.
The application might behave unusually if you use an old cache and cookies with its new features.
Furthermore, this might result in failed deleting messages of the conversation with the Characters.
This issue may also cause if an old database of the server reaches capacity.
Failed To Delete Messages In Character AI – 5 Easy Fixes
Character AI is still in its beta version, which means experimenting with different models and features.
Therefore, users will likely encounter errors like “failed to delete messages” and many more during the beta version.
However, we can try some common fixes as end users on our devices.
1. Check The Server Status
You should check the server status of the Character AI before accessing it.
Sometimes, the server may be under Maintenance, and then you should only access it when there is no problem in the server.
Furthermore, you can check the server status in “Downdetector” or search for “Character AI down” on Twitter.
2. Use Stable Internet Connection
Your unstable internet can cause a “failed to delete messages” error in Character AI.
Moreover, if you are facing a slow internet connection, try using a stable internet connection or restarting your router.
3. Clear Cache And Cookies
Clearing old cache and cookies specifically for a website can fix many issues relating to its features and functionalities.
You can follow the steps below to clear the cache and cookies for Character AI.
- Go to Settings in Chrome and click “Privacy and Security.”
- Now click on Site Settings and select View Permissions.
- Search for “character.ai” and click “Clear displayed data.”
Furthermore, after clearing the cache and cookies, try restarting Character AI and check if the issues persist.
4. Restart Character AI
You can also fix the “failed to delete messages” issue by restarting the Character AI.
Sometimes, some glitches and bugs in the application can cause this issue, so restarting it can fix the problem.
You can clear all the tabs in the browser, restart your device, and try reaccessing the Character AI.
5. Start A New Conversation
If you are trying to delete messages in Character AI, then you must be trying to start a new chat with the Characters.
Hence, you can start a new conversation to solve the issue rather than deleting the old chats.
You can choose the “Save and Start New Chat” option to start a new conversation with the Characters.
The Bottom Line
One persistent issue users have recently faced is the “failed to delete messages” in the Character AI.
Furthermore, this problem may arise due to server overloading and other issues with the end user’s device.
However, you can fix the issue by following the above fixes and hopefully, developers will add a “clear conversation” button in the next update.